Frequently Asked Questions
What is included?
The price noted for each product is for 1 weight unless other wise specified, where some options come as a pair. Wrenches are not automatically included and need to be added separately.
What is an aftermarket golf club weight?
Aftermarket is a term used to decribe an item that is not made officially by the brand. There may be some minor details that differ from officially branded weights eg, wording or logos on the weight itself however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you would be satisified with our products.
When can I expect my delivery?
Please see our delivery page here.
Can I track my order?
All of our products are despatched using Royal Mail 24. This service offers basic tracking that will show when the item has been despatched and confirmation when the item has been delivered.
A tracking number will be generated with each order and your item(s) can be tracked using this link here.
Do you offer International delivery?
Please see our delivery page here.
My order has not arrived, what do I do?
On rare occasions, orders can get lost in the post or delivered to the incorrect address.
If you have not recieved your order within 5 working days of your order confirmation, please contact us and we will look into this for you. Please contact us here.
I've made a mistake, how do I cancel my order?
Unless your order has already been dispatched, we are happy to arrange a full refund for customers wishing to cancel their order. Please contact us as soon as possible with your changes.
Once your order has been dispatched, our standard returns policy applies. Please view our returns policy here.
How do I return something?
Please view our returns policy here.
Do your products come with a warranty?
View our warranty policy here.