Frequently Asked Questions
Need help? Our FAQ's page is regularly updated and can help with any queries you may have. If you can't find what you are looking for, contact us here.
Product
The price noted for each product is for 1 weight unless other wise specified, where some options come as a pair. Wrenches are not automatically included and need to be added separately.
The price noted for each product is for 1 weight unless other wise specified, where some options come as a pair. Wrenches are not automatically included and need to be added separately.
Aftermarket is a term used to describe an item that is not made officially by the brand. There may be some minor details that differ from officially branded weights eg, wording or logos on the weight itself however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you would be satisfied with our products.
Aftermarket is a term used to describe an item that is not made officially by the brand. There may be some minor details that differ from officially branded weights eg, wording or logos on the weight itself however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you would be satisfied with our products.
Aftermarket is the term used to describe an item that is not made officially by the brand. There may be some small details that differ from the officially branded shaft adapters eg, wording or logos however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you will be satisfied with our products.
Aftermarket is the term used to describe an item that is not made officially by the brand. There may be some small details that differ from the officially branded shaft adapters eg, wording or logos however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you will be satisfied with our products.
On each golf weight product page, we list the models that are compatible with each weight. Please get in touch if you cannot find your exact model and we will assist where possible.
On each golf weight product page, we list the models that are compatible with each weight. Please get in touch if you cannot find your exact model and we will assist where possible.
Usually head weights are compatible for right and left handed golf clubs however there are some exceptions which are specified on the individual product pages. Please contact us if you are unsure.
Usually head weights are compatible for right and left handed golf clubs however there are some exceptions which are specified on the individual product pages. Please contact us if you are unsure.
Delivery
All of our products are despatched using Royal Mail 24. This service offers basic tracking that will show when the item has been despatched and confirmation when the item has been delivered.
A tracking number will be generated with each order and your item(s) can be tracked using this link here.
All of our products are despatched using Royal Mail 24. This service offers basic tracking that will show when the item has been despatched and confirmation when the item has been delivered.
A tracking number will be generated with each order and your item(s) can be tracked using this link here.
On rare occasions, orders can get lost in the post or delivered to the incorrect address.
If you have not received your order within 5 working days of your order confirmation, please contact us and we will look into this for you. Please contact us here.
On rare occasions, orders can get lost in the post or delivered to the incorrect address.
If you have not received your order within 5 working days of your order confirmation, please contact us and we will look into this for you. Please contact us here.
Returns / Exchanges
Unless your order has already been dispatched, we are happy to arrange a full refund for customers wishing to cancel their order. Please contact us as soon as possible with your changes.
Once your order has been dispatched, our standard returns policy applies. Please view our returns policy here.
Unless your order has already been dispatched, we are happy to arrange a full refund for customers wishing to cancel their order. Please contact us as soon as possible with your changes.
Once your order has been dispatched, our standard returns policy applies. Please view our returns policy here.