Warranty Policy
We may request that you return the broken item so that our product team can inspect and determine the cause of breakage. Replacement items, exchanges, or refunds will not be shipped/processed until the broken item has been received and inspected.
Improper installation of an item and/or normal wear and tear will not be eligible for a warranty claim. This will be determined by our product team at our sole discretion.
If you opt for a refund, any delivery charges on the original order will not be eligible for a refund.
Frequently asked questions
The price noted for each product is for 1 weight unless other wise specified, where some options come as a pair. Wrenches are not automatically included and need to be added separately.
The price noted for each product is for 1 weight unless other wise specified, where some options come as a pair. Wrenches are not automatically included and need to be added separately.
Aftermarket is a term used to describe an item that is not made officially by the brand. There may be some minor details that differ from officially branded weights eg, wording or logos on the weight itself however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you would be satisfied with our products.
Aftermarket is a term used to describe an item that is not made officially by the brand. There may be some minor details that differ from officially branded weights eg, wording or logos on the weight itself however, the look, feel and quality of the products we sell are made to the highest possible standard and we are confident you would be satisfied with our products.
All of our products are despatched using Royal Mail 24. This service offers basic tracking that will show when the item has been despatched and confirmation when the item has been delivered.
A tracking number will be generated with each order and your item(s) can be tracked using this link here.
All of our products are despatched using Royal Mail 24. This service offers basic tracking that will show when the item has been despatched and confirmation when the item has been delivered.
A tracking number will be generated with each order and your item(s) can be tracked using this link here.
International Delivery is available from our Ebay Store through the Ebay Global Shipping Programme, who calculate the international postage costs at time of checkout and manage the customs process throughout. View our Ebay Store here where you will find ALL of our products at the same price.
International Delivery is available from our Ebay Store through the Ebay Global Shipping Programme, who calculate the international postage costs at time of checkout and manage the customs process throughout. View our Ebay Store here where you will find ALL of our products at the same price.
On rare occasions, orders can get lost in the post or delivered to the incorrect address.
If you have not received your order within 5 working days of your order confirmation, please contact us and we will look into this for you. Please contact us here.
On rare occasions, orders can get lost in the post or delivered to the incorrect address.
If you have not received your order within 5 working days of your order confirmation, please contact us and we will look into this for you. Please contact us here.
Unless your order has already been dispatched, we are happy to arrange a full refund for customers wishing to cancel their order. Please contact us as soon as possible with your changes.
Once your order has been dispatched, our standard returns policy applies. Please view our returns policy here.
Unless your order has already been dispatched, we are happy to arrange a full refund for customers wishing to cancel their order. Please contact us as soon as possible with your changes.
Once your order has been dispatched, our standard returns policy applies. Please view our returns policy here.